The Lagos State Health Management Agency (LASHMA) and the Joint Public Service Negotiating Council (Trade Union Side), Lagos State, have partnered to ensure that public servants in the State have access to equitable and quality healthcare services.


Speaking during the Health Insurance Awareness Campaign among Union Leaders in the Lagos State Public Service themed: “Health Insurance, Talk the Work, Walk the Talk”, held at Adeyemi-Bero Auditorium, Alausa, the Head of Service, Mr. Hakeem Muri-Okunola, said that the awareness campaign would promote better understanding on ILERA EKO, clear grey areas and misconceptions that the union leaders or public servants may have on the health plan.


Represented by the Permanent Secretary, Office of Special Duties and Inter-Governmental Relations, Mr. Tunde Ogundeko, the Head of Service said that misconception is not negative, rather it is a view of an opinion that is not correct because it is based on faulty thinking or understanding.


He said that the welfare of the staff and residents of the State is one of the priorities of the present administration led by Governor Babajide Olusola Sanwo-Olu, just as the Lagos State Health Management Agency (LASHMA) was created to ensure a robust health insurance cover for all the residents, including the Public Servants.


The Head of Service called on the union leaders to be ILERA EKO Ambassadors and ensure that not only their members are enrolled on the health plan but also other Lagos residents as well.

PIX: (L-R) The  Permanent Secretary, Ministry of Establishments, Training and Pensions, Dr. Abiodun Onayele; representative of the Hon. Commissioner for Health and Permanent Secretary, Primary Health Care Board, Dr. Ibrahim Mustapha; representative of the Head of Service and Permanent Secretary, Office of Special Duties and Inter-Governmental Relations, Mr. Tunde Sesan Ogundeko; representative of the Hon. Commissioner, Ministry of Establishments, Training and Pensions/Special Adviser to the Governor on Labour & Industrial Relations, Mr. Babatunde Oladeinde Williams; Chairman, Joint Public Service Negotiating Council (Trade Union Side), Comrade Olusegun Rhamon Balogun; Board Chairman, Lagos State Health Management Agency (LASHMA), Dr. Adetokunbo Alakija and the General Manager, LASHMA, Dr. Emmanuella Zamba, at the Lagos State Health Insurance Scheme Awareness Campaign among Unions in the Public Service of Lagos State

The Honourable Commissioner for Establishments, Training and Pensions, Mrs. Ajibola Ponnle, represented by the Special Adviser to the Governor on Labour and Industrial Relations, Mr. Babajide Oladeinde Williams, said: “Information is powerful, it is the oxygen of life and the most successful man on earth is the one that has information”.


Ponnle, who commended LASHMA and the Joint Public Service Negotiating Council (Trade Union Side), for creating awareness and getting people involved in Health Insurance, said that the overall health and wellbeing of the State workforce is very important to the government, adding that the government is committed to hospitals in the State being well equipped and operational.


In his remarks, the Honourable Commissioner for Health, Prof. Akin Abayomi, maintained that there is no doubt about the success of the programme as the awareness has shown that with a token of N8,500 or N40,000 annually, an individual or a family of six consisting of the father, mother and children below 23 years, can access care under ILERA EKO Health plan.


He said that the State Government has made the premium very affordable for people in order to prevent the out-of-pocket payment of huge medical bills and reduce the financial catastrophe that patients often go through whenever there is a health challenge.


Prof. Abayomi, represented by the Permanent Secretary, Primary Health Care Board (PHCB), Dr. Ibrahim Mustapha, said that the Lagos State Government recognised that health insurance is a simple way of getting wholesome service without getting into poverty and called on all the residents of the State to embrace ILERA EKO in order to ensure their financial protection.


Prof. Abayomi expressed confidence that COVID-19 has made everybody realise that health issues can occur at any time and, therefore, urged everyone to know that good health is very essential and that the only way to guarantee it is through the ILERA EKO Health Plan.


The Board Chairman, Lagos State Health Management Agency (LASHMA), Dr. Adetokunbo Alakija, in his opening remarks, noted that it is critical for individuals to have unrestricted access to healthcare services that will ensure their wellbeing.


He said that the Lagos State Government has taken actionable steps to bring the State closer to Universal Health Coverage (UHC) and these included the 75 per cent payment of health insurance premiums by the State Government for all its Public Servants, as well as creating the State equity fund of one per cent from its Consolidated Revenue Fund (CRF) for the payment of health insurance premiums for the vulnerable in the State.


Earlier, the Chairman, Joint Public Service Negotiating Council (Trade Union Side), Lagos State, Comrade Rhamon Balogun, said that the JNC collaborated with LASHMA in order to ensure that all the workers in the Public Service have unhindered access to healthcare and enjoy the benefits package to further promote a workforce that is physically, mentally and psychologically fit to discharge their duties.


The Lagos State Health Management Agency (LASHMA) led by the General Manager, Dr. Emmanuella Zamba, made presentations on Lagos State Health Insurance Scheme for the Unions in the Public Service of Lagos State.
She assured the union leaders that the Agency is presently working on plans to expand the benefits for Public Servants, including the recently retired Public Servants from the Lagos State Public Service.

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Lagos to sanction erring ILERA EKO providers, pledges quality healthcare

General Manager, Lagos State Health Management Agency LASHMA, Dr. Emmanuella Zamba has disclosed that the state would sanction any of the ILERA EKO healthcare providers that run foul of the existing healthcare practices and standards.

Public Affairs Officer, LASHMA Adeyinka Gbemibade noted that the Agency had been inundated with complaints received from enrollees on healthcare providers. 

Quoting Dr. Zamba, she said complaints received from enrollees included hospitals not giving drugs, not admitting patients, not carrying out tests and collecting money from patients on some of the drugs or tests covered among others. 

The General Manager added that government would not hesitate to deal decisively with any of such hospital, which is denting the image of the state government or any hospital whose staff treats ILERA EKO enrollees with levity. 

While commending the hospitals that are performing credibly and taking care of ILERA EKO enrollees, Zamba said that the Agency would continue to ensure quality healthcare is provided for all Lagos residents.

She cautioned any enrollee against paying for any medical condition covered such as consultation, laboratory tests, admissions for 15 days in a year, treatment of diabetes and hypertension as well as monthly refill of drugs, antenatal and delivery including caesarean section, surgeries such as herniotomy, appendectomy and herniorrhaphy. 

Dr. Zamba appealed to enrollees to call the dedicated 24/7 customer service toll-free line 0800ASKLASHMA (0800275527462) or call rate applies line 0700ILERAEKO (070045372356) while at the Hospital for any complaint so that LASHMA could resolve the issue before leaving the hospital. 

The General Manager said that enrollees can also send text messages only via WhatsApp to 07046160051 in case they want to obtain a benefits package, Hospital list, information, enquiry or even complaint about the health insurance plan. This information, she added is also available, as posters in the hospitals.

She urged customers to know their rights, pursue and claim them at all times as LASHMA is out to serve them better. 


Dr Zamba reiterated that the new National Health Insurance Act (NHIA) signed by President Muhammadu Buhari in May 2022 has made health insurance mandatory for all Nigerians. She, therefore, appealed to Lagos residents who are yet to enrol on the health plan to do so without further delay to adhere to the law and reduce their out-of-pocket payment for medical bills.

Zamba also said intending enrollees can register either at LASHMA Head Office, Alausa, any of the LASHMA five IBILE offices covering Ikeja, Badagry, Ikorodu, Lagos and Epe Divisions or ILERA EKO kiosks located in all the LGAs/LCDAs in the State. 

She added that Lagos residents can also enroll through the ILERA EKO customer app by dialling *6700*006# on their phones or through USSD or visit website: www.ileraeko.com.

This year, she revealed that 27,222 cases of malaria, 11,400 cases of hypertension, 3,464 diabetic cases and 185 cases of severe asthmatic attacks were treated. 

LASHMA SAYS COLLECTION OF SERVICE CHARGE FOR ILERA EKO IS ILLEGAL

The Lagos State Health Management Agency (LASHMA) has condemned the collection of service charges for the enrolment of Lagos State residents on ILERA EKO, describing it as a dubious and illegal act.

The General Manager of LASHMA, Dr. Emmanuella Zamba, said that the Agency does not charge any service fee before on-boarding the residents on ILERA EKO, adding that nobody has the authority to collect service charge or fee on behalf of LASHMA from any resident in the State.

She warned LASHMA Enrolment Officers, Independent or Marketing Agents, who are perpetrating such illegal acts, to desist immediately, adding that anyone caught would be made to face the full wrath of the law. 

Dr. Zamba said that the State is committed to ensuring that every resident lives a healthy life and that is why the administration of Governor Babajide Sanwo-Olu had ensured that ILERA EKO premiums are highly affordable and the cheapest so far.

The General Manager commended Mr. Babajide Sanwo-Olu for his commitment to achieving Universal Health Coverage (UHC) and that even the vulnerable have access to quality healthcare in the State. 

She reiterated that ILERA EKO basic plan which is the Standard Plan is N8, 500 per annum while the family plan for the father, mother, and four children below 23 years is N40, 000 per annum, adding that the Standard Plus for individuals is N15, 000 per annum and N70, 000 per annum for the family plan. 

According to her, the seniors’ plan is N34, 000 for individuals per annum, and the couple’s plan is N65, 000 per annum. 

Dr. Zamba said that to ensure flexibility of premium payment and achieve Universal Health Coverage (UHC), the State Government approved ILERA EKO Pay-Small-Small. 

“With the Pay-Small-Small payment plan, an individual will pay N1,000 monthly and will commence access to care having paid  N3,000 for three months. The family plan payment option is N3,500 monthly and  N10,500 for three months. Enrollees are also free to pay the premium either quarterly or bi-annually”, she said.

She was imploring Lagos residents not to pay into the personal account of any representative of the Agency. Dr. Zamba said that all premium payment for the Lagos State Health Insurance is to be paid to the dedicated Lagos State Health Fund (LASHEF) account. 

The General Manager said that premium payment into the LASHEF account could be made through the LASHMA customized POS at the Headquarters, 17, Kafi Street, Alausa, Ikeja, our Divisional Offices, and kiosks located throughout the State. 

She added that payment can also be made through the LASHMA website: www.lashma.com, the Nibss E-bills platform at any Bank in Lagos State, enrollees’ internet banking app, or LASHMA USSD code 6700006#.*

Group and Corporate premium payments, she said, can also be paid to the LASHEF Account as invoiced by the Agency.

The General Manager urged residents in the State to contact the Agency’s Customer Service numbers: 0800-ASKLASHMA (0800-275527463) or 0700-ILERA EKO (0700-45372356) whenever anyone demands the payment of a service charge or any other suspicious acts regarding ILERA EKO. 

Dr. Zamba emphasized that the Agency will not relent in its efforts to ensure that Lagos residents have value for their money on ILERA EKO.

She, therefore, implored everyone in the State to enroll in ILERA EKO to reduce out-of-pocket payments for medical bills.

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